Reviews

Here's what some of our clients are saying:

“Charlie’s PC Repair exceeded all of my expectations. Charlie is a great guy with a great gift in helping people with their computer needs. I have been to many computer repair shops and this guy is at the top of the list and he will be the first call that I make if/when I have any repair needs in the future. I highly recommend this company. Thank you Charlie!”–Shaun Burke 12/14/11
“Charlie was not only communicative and prompt, but he bent over backwards to meet the estimate. The job was done perfectly, and my laptop is like new again. Thank you Charlie – I would recommend you to anyone!!” –Bill Phillips 11/18/11
“Highly recommend Charlie he is friendly and affordable. This service is a safety net for my family I no longer worry about my computer.” –Naomi C. 11/15/2011
“Charlie knows his stuff, is sharp, conscientious, and eager to fix your computer. He gives you options and lets you know up front what things will cost, and he’s willing to go the extra mile to get it working much better than before. Plus he has fair rates. I recommend him without hesitation and will take my wife’s ailing laptop to him too!”
–Tom Young 8/12/2011 (via Facebook)
“I was referred to Charlie through a mutual friend. I am completly shocked at how well my laptop behaves now much more streamline in my systems loading time. Then I followed his suggestion & added some memory …WOW !!! What a difference that has made for me. He even set me up with some easy installation instruction so I could do it myself, being as I reside out of state. Thank you again charlie for all you have done you’ve earned a customer …and I will refer anyone I know to you.” –David Roberts 4/26/11 (via Facebook)
“We just got Xfinity internet and added a Linksys router. We switched from Frontier because it was slow and we were having a few intermittent problems and got rid of the Westell modem/router. With the new configuration, after signing into our network, we found that we would be disconnected at random intervals. Sometimes, we were unable to discover the network to sign on again. I called Charlie, and he rapidly narrowed the problem down to some sort of interference. I put the computer with the problem in the same room as a computer not having problems (closer to the router). The problem did not recur. Then he figured out when we moved the computer back to the original room that maybe the router channel should be adjusted. This didn’t work at first. It turns out that the offending equipment causing the disconnects was iSymphony. First we disconnected the remote speakers; then, we disconnected the main iSymphony device, and everything on the computer worked perfectly. After reading the iSymphony manual, Charlie determined that he should change the channel for the router to channel 4, since the iSymphony used channels 1-3 and probably cause a conflict in that range. Determining what to do with all these ‘moving parts’ was awesome, and the fact that the original phone diagnosis pointed the way was impressive also. I will use his expertise in the future.” –Steven Rothschild 3/22/11 (via email)
“I called Charlie 6pm on a Saturday after my beloved dog Baxter attempted to save my life from my evil external hard drive during a backup. The drive was yanked by the cord and fell off the table braking the 4-pin/USB connector. The hard drive was for back up purposes but had other important items stored on it as well. I had planned on doing my own computer maintenance this weekend so I needed my HD fixed quickly. Charlie got back to me extremely quick and was patient and understanding. He said I could bring the HD by no problem for him to look at (again on a Saturday at 6pm). His customer service and knowledge is beyond the norm. He was very descriptive and actually cared about me getting my personal information back. He could have simply said sorry, buy a new one or exported the information to a new drive for a heavy fee, but he didn’t. He was honest and assisted in a very cost effective matter. I am extremely happy with the results and I highly recommend calling Charlie for any IT needs. You don’t get this kind of service now days. Thanks so much Charlie!” –Jon R. 10/30/2010 (via Yelp)
“Fast, friendly, in-home service at a reasonable price. Let the Squad keep their Geeks. Call Charlie, instead!”
–M.D. Clay 8/7/2010 (via Facebook)
“Great and speedy service. I appreciate how friendly Charlie’s PC Repair was and how fast my PC issue was resolved. I would definitely recommend to any PC user that is having even the most complicated problem out there. (My computer kept randomly shutting down and was pinpointed to a particular BIOS setting. I was thinking it was hardware all along.) With prices cheaper than Best Buy and other PC repair places out there, I gave this place a shot. Definitely received my money’s worth. Recommend to all PC users at various experience levels.”–Jeff K. 1/1/2011
“This guy is great!! He is very reasonable and knows how to fix computers. I would highly recommend him!!!!”
–Terri Johnson 12/07/2010 (via Facebook)