Services

Diagnostic Rate

Standard rate for travel to your home or office and diagnosing a problem. If diagnosis takes more than one hour then standard labor rates apply. If service is performed then this item will be waived.
compare to $169.99 at Geek Squad

Home or Business Networking (per device)

A home or business wireless network can allow you to connect to the internet from anywhere in your house (and maybe the patio) without wires! But if it is set up incorrectly, your data could be vulnerable to any passer-by with a laptop. In today's networked world, function and security are equally important. I have extensive experience with secure wireless and wired networking and will help you to set up your network in such a way as to be usable and safe for your family or business. My rate is per device (Desktop, laptop, printer, gaming system etc...) and requires that you have an appropriate wireless router. Shared internet connection requires an active broadband internet connection. (who knew?)

Hardware Replacement (minor part)

Replacement or upgrade of existing component either for upgrade or to replace defective minor part. eg. optical drive, floppy drive, extra hard drive, video card, sound card, networking card etc... Includes testing of part. (If applicable) Does not include parts.

Hourly Service

Standard per-hour charge for all general service.

Data Backup

Did your system go down and take all your family photos or work documents with it? Many times I am able to get your data back even if the system isn't working. This is also often a good idea before an operating system reinstall.

Computer Cleaning

Due to the amount of air that a modern computer system pushes through to cool itself dust and mold accumulate very quickly. Aside from the obvious health risks, this dust buildup causes a plethora of problems including overheating, excessive fan-wear, and short-circuits which can damage the sensitive components that make up your computer system. Having your system cleaned regularly is the best form of preventative maintenance against hardware failure. I recommend having your computer cleaned every 6-12 months.

Virus Removal

Detection and removal of virii, spyware, and malware,

Hardware Replacement (major part)

Replacement or upgrade of existing component either for upgrade or to replace defective major part. eg. Motherboard, power supply, case. Includes testing of part. (If applicable) Does not include parts.

Operating System Reinstall

Sometimes Windows operating systems get cluttered up and it's easier to just start over with a clean slate. This service includes fresh installation of your operating system, drivers, and functionality testing. Additional software installation goes at the hourly rate. You must own or purchase a legitimate operating system with valid key. I will not install illegal or counterfeit software. No matter how much you beg me.

*To minimize errors, services on this page are taken directly from the system I use for billing/invoice creation.